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Sri Lanka's strong value addition and marketing overcomes its high cost structure. On the contrary, India's high-cost structures make it vulnerable to emerging low-cost competitors
As tea is strategically important to established and emerging competing countries, their Government/Associations play a key role in tea development and promotion.

For the immediate strategy-making process, 6-7 markets have been short-listed based on two broad criteria - market attractiveness and India's ability to compete. The top six markets identified were RUSSIA, UAE, IRAN and GERMANY for Orthodox exports and POLAND and UK for CTC.

Given the constraints faced by the domestic tea sector, Accenture has suggested that the solution themes lie in improving India's product and service competitiveness and address both demand creation and fulfillment issues.

CREATION OF INCREASED INTERNATIONAL DEMAND:

Raising global demand levels for the Indian brew must be made through diversification of market portfolio, promotional and marketing exercises, value addition, creating niche segments and providing good service. DEMAND FULFILLMENT:
This, on the other hand, can be attained through correction of Orthodox:CTC production mix, reduction of landed cost and improvement in quality.

CREATION OF INCREASED INTERNATIONAL DEMAND:
Diversification Of Market Portfolio
Only four countries contribute to the demand for 75 per cent of India's tea exports. Long-term tea trading partner, Russia, accounts for more than half (52 per cent) of our country's exports. This portrays the highly skewed pattern of India's export market, leaving it susceptible to unforeseen instabilities (that may go against our country's export interest) in only one country.
A comparison with its competitors indicates that Kenya is a clear leader in majority of the markets where it has a presence and Sri Lanka is a leader or a close second in 12 out of the 19 markets. In fact, of the six top markets identified, India is a leader in Russia, Germany and Poland. It needs to consolidate its position in UAE, Iran and the UK.

However, even this is likely to change in the future. With the dismantling of the rupee-rouble agreement and Orthodox preference and reduced imports of packet tea due to shift of packaging to Russia, India is increasingly losing ground in her long-held bastion. Russia is also in the core focus of our neighbouring competitor Sri Lanka which is making all out efforts to be the leading supplier in that country.

According to Accenture, India should concentrate on product diversification in the US, Canada, Australia, France and the Netherlands. Product diversification must necessarily include focusing on untargeted product segments and exploring the scope for value addition, creating niche segments for Indian tea and providing quality service.

In markets such as UAE, Iran Saudi Arabia and Egypt, where it already has a presence, our country must stress on consolidation of its position through improvement of the quality of teas supplied and build on levels of service.

Accenture has also suggested opportunistic entry in Pakistan, Chile, Syria, Sudan and South Africa. This is expected to prove vital for the Indian industry. As an entry strategy, our country must target South Indian Orthodox Pekoe teas, at competitive prices and comparable quality to Sri Lanka, tap 3-4 importers in Syria and traders in Dubai for entry into that market and build trade loyalty and confidence through sustained focus on relationships and service.
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